Sometimes, after Smart View installation, it may happen that Microsoft Excel crashes:
To fix this issue, you have to add Smart View installation folder in Excel trusted locations.
Follow the steps below:
- Launch MS Excel then go to “File” menu:
- Click on “options”:
- Click on “Trust Center”:
- Click on “Trust Center Settings”:
- Click on “Trusted Locations”:
- Click on “Add new location…”:
- Add the location (default is “C:\Oracle\SmartView”), tick “Subfolders of this location are also trusted” and click OK:
Restart Excel, and enjoy!
when I close out of Excel – I still get an error message that “Microsoft Excel has stopped working” Any thoughts on how to prevent this from still happening?
Hi Lisa,
Please give me you Microsoft Excel version and Smart View version.
Regards
Nguyen
I have the same issue.
When exiting from Excel “not responding” message appears.
Excel 2016 ( office 365).
Please help
Hi,
Unfortunately I’m afraid I can’t help you…
Maybe an additional Excel Add-On interact…
KInd regards,
Cédric.
Hi ,
“Oracle SmartView 11.1.2.5.720” is crashing repeatedly.
Can you please help.
Regards,
santhoshi
Hi Santhoshi,
Could you indicate your Microsoft Excel version ?
KInd Regards,
Cédric
Thanks a lot, this solved d issue
Thank you. This resolved my issue.
When i close all excel file and open a new excel document, i have to login to smart view again and connect it again. Is there any way to get rid of this and stay connected all the time.
Hello,
I have a strange behaviour. Workspace smart view on Office 2016 x64, it’s resetting every 3 seconds. I open the document, and when he’s loading the document to Excel, it shows loading, then it opens a blue square, and appears loading again several times until I close Excel… Do you have any ideia what could be?
Hello Vasco,
You can try to reinstall Smart View with a cleaning phase.
1 / Uninstall Smart View,
2 / Delete the directory C: \ Oracle \ SmartView,
3 / Check that Smart View no longer appears in Excel,
4 / Restart the station,
5 / Reinstall Smart View by launching the installer as administrator.
Kind regards,
Nguyen
May i know the right smart view version for Ms excel version 2016*64 bit? Whenever i refresh the smart view enabled worksheet it gets closed automatically.
Hi,
You will find the last Smart View release here (11.1.2.5_910):
https://www.oracle.com/middleware/technologies/epm-smart-view-downloads.html
Ensure to uninstall the previous version first.
And install “as administrator”
Regards,
Cédric
I am trying to open a Smartview Excel file and get the message “we found a problem with some content in (then name of file I’m trying to open.xlsx).Do you want to try to recover as much as we can?