Sometimes, when you work with Smart View, it may happen that Microsoft Excel has strange behavior as :
- Excel or screen freezes
- Retrieves do not refresh properly
This kind of issue is often due to a hardware issue on Windows 8 or Windows 10 computers, and you may have to turn off “Hardware Graphics Acceleration” in Microsoft Office.
Follow the steps below:
- Launch MS Excel then open “File” menu:
- Click on “Options”:
- Click on “Advanced”:
- In Display section, uncheck “Disable hardware graphics acceleration” and click OK:
Restart Excel and check if the issue has been fixed.